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For Your Convenience Toho Water Authority Offers A Variety Of Easy Ways To Pay Your Bill.
 
BILLING INQUIRES
 
If you have a question regarding your utility bill, please contact our Customer Service Department at 863-496-1770. 
 
METHODS OF PAYMENTS
                            
                                                                            
 
 
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EBill​

View And Pay Your Bill

Convenient And Secure Online Access

Click Here To Make An Online Payment 

If your bill is over $1000.00 your payment will need to be made as separate smaller payments as the bill
payment system is unable to accept payments over $1000.00. If your account is set up for automatic payments, they will not be drafted if the amount due is over $1000.00.
***Please note all credit card and debit card payments will incur service charges, however check payments do not incur service charges.

 


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  By Phone

863-496-1770

OFFICE HOURS
Monday - Friday
8am to 5pm

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Remit Payment

Please Send to:

Toho Water Authority
PO BOX 30527
TAMPA, FL 33630-3527

 

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NIGHT DEPOSIT
For Your Own Protection, Please Do Not Deposit Cash
 

 

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Walk In
 
863-496-1770
OFFICE HOURS
Monday - Friday
8am to 5pm
                                                    
 
 
CUSTOMER INFORMATION
 
 
DUE DATE AND LATE CHARGES
 
This bill is for services rendered and is due upon receipt.  Bills will become past due 22 days from statement date.  Accounts not paid by the past due date will be assessed a late charge of $5 or 5% of the past due amount, whichever is greater.  Accounts with a past due balance are subject to service disconnection 29 days after the statement is date.  Please be aware that courtesy phone calls are made to notify customers when their account is past due.  To ensure you receive notifications, please make sure we have your updated contact information.  Failure to receive the bill shall not constitute a defense for nonpayment.
 
DISCONNECTION FOR NONPAYMENT
 
If services are disconnected for nonpayment, the total account balance is due immediately and must be paid in full before services will be reconnected.  To avoid disconnection of service, (1) pay the entire balance in full by the statement due date or (2) reach an agreement with Customer Service Department regarding the terms for payment of the total amount due.  Note: Failure to reach an acceptable payment arrangement may result in a disconnection of services.
 
ADJUSTMENTS REQUEST
 
Requests for sewer adjustment must be put in writing and will be reviewed by a member of our Customer Service team.  For more information regarding eligibility, please contact our Customer Service department at 863-493-1770 
 
 
AUTOMATIC DRAFT: DIRECT DEBIT
 
Save time and postage by having your payment automatically drafted from your bank account each month.
 
 
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