News & Alerts

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Important Notice: Please be aware that our bill payment system will be unavailable for several hours starting at 7am on December 14, 2019 for maintenance. Please try again later when our system is available. We apologize for any inconvenience and appreciate your patience.

Customer Service

CUSTOMER SERVICE

Here for you

Toho Water Authority's customer service call center provides services that can be handled online or over the phone. To create an efficient experience for its customers Toho Water Authority facilities are not equipped with walk-in customer service centers. All services and assistance can be easily taken care of online or by contacting our customer call center.

What can we do online?

Pay Your Bill

Request a Payment Extension

Ways to Pay

Start/Stop/Move

Check Current Rates and Fees

What can we do over the phone?

Customer Service Assistance

Start/Stop/Move Service

Automated Bill Payments

Billing Questions

Water Usage Analysis