Harmony Flushing

Toho Water Authority (Toho) will be conducting flushing activities starting on November 7 in the Harmony and Harmony West communities. This is to enhance water appearance, odor, taste and quality. The flushing activities will start on the east side of Harmony and move west taking place Monday - Friday from 8 a.m. to 5 p.m. They are expected to be completed in five weeks. Schedules could vary due to weather and unforeseen circumstances. Flushing schedule maps are available below.

Flushing schedule maps

What is system flushing?

System flushing involves releasing water from either fire hydrants or automatic flushing devices on the distribution system. This process helps enhance water quality. Instances of lower than normal water pressure may occur. 

Will I notice a change in my water during the flushing activities?

During the flushing activities, you may experience water discoloration, odor and sediment. These occurrences can usually be resolved by running a cold and a hot water tap for 15 to 20 minutes to clear out the water lines within the home. If the problem persists, please contact our Customer Service Department at 407-944-5000. To avoid possible staining of clothes during washing, it is advised to wash clothes in the evening or on weekends. 

Why do I sometimes notice a rotten-egg odor?

Toho’s water supply comes from the Upper Floridan aquifer, a natural underground reservoir. This aquifer is the primary source of water for all of Central Florida. The water is treated following state and federal requirements to meet national drinking water standards. While in compliance, treated water may also contain naturally occurring organics and sulfur compounds, which can affect water quality and a rotten-egg odor can occur. This odor becomes more noticeable as water ages in the pipes. 

Is my water safe to drink?

Yes, the water is safe to drink and meets all state and federal regulations. You can review the water quality report that we produce annually on tohowater.com.

If you have any questions, please contact us at 407-944-5000 or send an email to customerservice@tohowater.com.