Toho strives to provide our customers with water and services that are both high quality and of good value. To support this goal, we closely monitor many aspects of the services we provide, including water appearance, odor, taste and quality. Recent testing has shown that increased coloration continues to be present in the water coming from the aquifer into the treatment plant, affecting the water’s appearance. This color is due to naturally occurring organic materials present in the water, but is also affected by current increased water demands. While we have made operational adjustments to help reduce color and improve the water’s appearance, customers may periodically still see some coloration.
Is my water safe to drink?
Yes, the water is safe to drink. Although water coloration is undesirable, the water supply continues to meet all other drinking water standards. You can review the water quality report that we produce annually at www.tohowaterqualityreports.com.
If you have any questions, please call us at 407-944-5000 or send an email to email@example.com.