Our Contact Information
Expand AllCustomer Service
Phone: 407-944-5000
Email: customerservice@tohowater.com
Bill Questions: If you have a question regarding your bill, click here.
Our call center is open Monday - Friday from 8 a.m. - 5 p.m. to take your calls.
Emergencies: For water or sewer related emergencies we're available 24/7 to assist you.
Main Menu
Press 1 for Water/Sewer related emergencies
Press 2 for customer service and all other inquiries
Press * for a company directory
Customer Service Menu
Press 1 to pay your bill
Press 2 if you are an existing customer and have a bill inquiry
Press 3 to start, stop or move your service
Press 4 for all other inquiries
Press 0 to hear this menu again
Customer Service
Phone: 407-957-7344
Email: cs-stcloud@tohowater.com
Bill Questions: If you have a question regarding your bill, click here.
Our call center is open Monday - Friday from 8 a.m. - 5 p.m. to take your calls.
Emergencies: For water or sewer related emergencies we're available 24/7 to assist you.