Payment changes for 8-digit account number customers
Starting January 1, 2025, payments will no longer be accepted at th...
We’re always testing
As part of our Water Quality Program, Toho is testing its water supply daily to make sure it meets all regulatory standards. We test throughout our service area. Some testing requires your assistance by allowing us to take a water sample from an outdoor faucet or you taking a sample from inside the home.
Water Quality Reports
Every July 1, Toho publishes the water quality reports for its different service areas. These reports are reviewed and approved by the Department of Environmental Protection (DEP).
Cross-Connection Control Program
Residential customers are no longer responsible for testing and maintaining their backflow assemblies. Toho tests and maintains all residential backflows for a monthly $3 fee. The cross-connection control program is mandated by the Florida Department of Environmental Protection (FDEP). Residential backflows help protect water supplies.
PFAS and developing regulations
You may have heard or read about Per- and polyfluoroalkyl substances PFAS, also known as forever chemicals, and the possible effects on health. As the federal requirements change, you may have questions on how this relates to the community you live in and water quality. Please visit our dedicated page to informing you about PFAS and how it affects our community.
Fluoridation
More than 50 years of evidence from 162 million Americans and nearly 60 other countries supports the effectiveness of fluoridated water and its ability to inhibit, reduce or even reverse the onset and development of tooth decay.
If standards are not achieved
If at any time our water services to do not comply with the state and federal regulatory standards, Toho will mail a public notice to affected customers. The notice will state what occurred, how it affects customers and corrective actions.
