18-digit account number payment options

Online

Bill2Pay, an independent service provider, processes all credit card and e-check payments.

  • Free for eCheck
  • Free for credit/debit card when using your online payment account
  • $1.25 for every $100.00 for debit or credit card when using the one-time payment option or the Bill2Pay mobile app. Download the app from Google Play or Apple App Store.
  • For payments exceeding $1,000, credit cards cannot be used. Please use another payment option. 

By Phone

Call 407-944-5000 for automated phone payment system available 24 hours a day.

  • Free for eCheck
  • $1.25 for every $100.00 for debit or credit card
  • For payments exceeding $1,000, credit cards cannot be used. Please use one another payment options. 

By Mail

Please send your check or money order payments along with the bill stub to:

Toho Water Authority
PO Box 30527
Tampa, FL 33630-3527

Make sure to include your Toho account number on your check.

In person

Cash-only payments are accepted at Amscot and MoneyGram locations. A $1.25 convenience fee is charged. Toho does NOT receive any portion of this convenience fee. Please bring your remittance slip to the payment location.

8-digit account number payment options

Online

Invoice Cloud, an independent service provider, processes all credit card and e-check payments. Payments may be made using your American Express, Visa, Mastercard or Discover Card. Invoice Cloud charges a convenience fee $2.95 per $300.

There is no cost to pay by e-check online. Your one-time payment will be deducted from your checking account.

Autopay and pay by text

By registering on the Invoice Cloud payment portal you can set up autopay and pay by text.

By Phone

Call 407-957-7344 to pay by e-check. Invoice Cloud, an independent service provider, processes our phone e-check payments. Invoice Cloud charges a convenience fee $2.95 per phone transaction. Your one-time payment will be deducted from your checking account.

Drop Box

Outside (west-end of City Hall)

Available 24/7. Payments from this drop box are not processed on the same day.

Inside (City Hall Building A main lobby)

Available Monday – Friday from 8 a.m. To 5 p.m. Payments made in this drop box by 2 p.m. will be processed the same day

By Mail

Please send your check or money order payments along with the bill stub to:

Toho Water Authority
PO Box 31304
Tampa, FL 33631-3304

Make sure to include your Toho account number on your check.

In Person

Cash-only payments are accepted at the Customer Service Walk-In Center at City Hall on the first floor of Building A, Monday – Friday from 8 a.m. to 4 p.m.

Cash-only payments are also accepted at Amscot locations. Convenience fees may apply.

Find an Amscot or MoneyGram location

 

Need Payment Assistance?

Life happens and along with it sometimes we experience financial strains. Toho has two programs to help customers. Payment extension requests gives you more time to pay your bill with no added fees. Our Toho Assistance Program (TAP)  that offers financial assistance to qualifying customers.