Start, stop or move service

If you’re setting up service for the first time you will need the following:

• Service address
• A US driver's license or state ID for soft credit check (if these cannot be provided, the deposit amount is $200)
• If you are a tenant, a copy of the signed lease agreement

For all customers there is initiation fee of $30.

Deposits for residential customers range from $0 to $200 to establish an account. The deposit may be waived if the soft credit check shows a credit history in good standing. 

Commercial accounts for 3/4” meters, the deposit is from $100 - $200 dependent on credit history. Accounts for meters 1” and above, the deposit is $1,000 per meter size inch (1” = $1,000, 2” = $2,000, etc.). 

We’ll send you an email confirmation with account details at least one business day before your requested service date. The initiation fee and deposit can be paid three business days after getting your account information or they will be listed on your first water bill. 

Click on Start Service below and then enter your service address in the map for the corresponding form. View our instructional video.

If you are moving within our service area you will need the following:

•  Old and new service address
• If you are a tenant, a copy of the signed lease agreement

There’s an initiation fee of $30. Deposits on your current account will be transferred to your the new account. The initiation fee will be listed on your next water bill. 

We’ll send you an email confirmation with account details at least one business day before your requested service date. 

Click on Move Service below and then enter your service address in the map for the corresponding form. View our instructional video.