What to expect
Work will take place within the customer’s meter box or within a foot of the meter box. Any disturbed areas outside of the meter box will be restored.
While the dual check valve is being replaced, the water will be shut off for about 30 minutes. The technician will attempt to notify customers prior to shutting off the water. Customers do not need to be present for this work.
Once completed, the technician will make every effort to flush the system outside to avoid introducing any air or sediment to the customer’s water lines.
Technicians will notify customers when the work is completed or a door hanger will be left. We recommend that customers flush their water lines by opening faucets for several minutes to remove any air or sediment that may have been introduced.
Costs
Customers will not incur any additional charges for this work.
Questions
If you have any questions, please contact Toho’s Backflow team at 407-944-5059 or email BackflowCompliance@tohowater.com.