18-digit customers – Phone payments
At this time, 18-digit account number customers may be unable to ma...
Account Fees
| Description | Toho Charge |
|---|---|
| Account initiation fee | $30.00 |
| Late fee | $5.00 or 5% whichever is greater |
| Delinquent fee | $50.00 |
| Meter tampering | 1st offense $300.00 2+ offense $500.00 |
| Service call ‐ 3rd visit & above | $25.00 |
| Initiate vacation status | $30.00 |
| Dishonored check fee | $25.00 |
| Water meter test | $75.00 |
| Collection agency fee | 16.23% of balance |
| Commercial sewer deposit | 2x the average consumption |
| Commercial water deposit | 2x the average consumption |
| Residential sewer deposit | $50 min -$100 max (high risk) |
| Residential water deposit | $50 min -$100 max (high risk) |
| Backflow preventer | $175.00 |