Sago Palms Boulevard disruption of service / precautionary boil water advisory

Kissimmee, Florida - Toho Water Authority (Toho) is announcing an unplanned disruption of service for customers in the Sago Palms Boulevard & Bermuda Palms Complex area. Customers may experience low to no water pressure.  

This is due to a water main break in the area. Service is expected to be restored by 3 a.m. on Friday, August 15, 2025. Schedules may change due to weather or unforeseen circumstances. 

Once service is restored, a precautionary boil water advisory will be in effect until lifted by Toho. 

As a precautionary measure, customers are advised to boil their water for one minute prior to consumption (drinking, cooking, making ice, brushing teeth or washing dishes). As an alternative bottled water may be used. Water used for laundry or bathing/showering does not need to be boiled. 

Once service is restored, regulatory testing will take place to make sure the water meets drinking water standards. An advisory status update will be provided by Sunday, August 17.

For more information, contact Toho’s customer service at 407-944-5000.