Lifted - Shadow Bay & Thacker area disruption of service and precautionary boil water advisory

Update June 20 - The advisory has been lifted. Customers are no longer advised to boil their water prior to consumption.

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Update June 18 at 5 p.m. - Due to unforeseen circumstances, service is now expected to be restored by 8 p.m. 

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June 18 - Toho Water Authority (Toho) is announcing an unplanned disruption of service for customers in the Shadow Bay & Thacker Area. Customers may experience low to no water pressure. 

This is due to a line break in the area. Crews are onsite and service is expected to resume by 5 p.m. Schedules may change due to weather or unforeseen circumstances.

Once service is restored, a precautionary boil water advisory will be in effect. As a precautionary measure, customers are advised to boil their water for one minute prior to consumption (drinking, cooking, making ice, brushing teeth or washing dishes). As an alternative bottled water may be used. Water used for laundry or bathing/showering does not need to be boiled. Food industry guidelines are located in the documents section of this page.

Once service is restored, regulatory testing will take place to make sure the water meets drinking water standards. An advisory status update will be provided by Friday, June 20. 

For more information, contact Toho’s customer service at 407-944-5000.