Water Advisories

Santee Drive area disruption to service

June 4, 2025 - Customers in the Santee Drive area may be experiencing disruptions to service or low water pressure. A timeframe for service restoration is yet to be determined. Crews are onsite and more information will provided as it becomes available. 

Lifted: Sunbridge area precautionary boil water advisory

Monday, June 2 - The advisory has been lifted. Customers are no longer advised to boil their water prior to consumption.

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Saturday, May 31 - Toho Water Authority (Toho) has issued a precautionary boil water advisory for customers located in the Sunbridge area. 

This is due to power outage at a water treatment plant. The precautionary boil water advisory will be in effect until lifted by Toho. 

Reclaimed irrigation interruption during non-watering hours for maintenance

Toho Water Authority (Toho) customers may experience low to no water pressure in their reclaimed irrigation during non-watering hours. This is necessary to conduct system maintenance. Service is expected be restored by 2 p.m., today.

When service resumes, customers should continue their assigned irrigation schedules. Please visit our Watering Days and Times section on tohowater.com for your schedule. 

Poinciana reclaimed irrigation interruption for road project

Toho Water Authority is announcing that Poinciana customers will experience an interruption to their reclaimed irrigation starting at 10 p.m. on Wednesday, June 4. This is due to the need to relocate a reclaimed water line for an area road project.

Service is expected to be restored by 6 p.m. on Thursday, June 5. Schedules may vary due to weather and unforeseen circumstances. 

For more information, contact Toho’s customer service at 407-944-5000. Updates are also posted to this page. 

Lifted: Elbridge Drive area precautionary boil water advisory

Wednesday, June 4 - The precautionary boil water advisory has been lifted. Customers are no longer advised to boil their water prior to consumption.  

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Monday, June 2 - Toho Water Authority (Toho) is announcing that once service is restored, a precautionary boil water advisory will be in effect for customers located at 659-685 Elbridge Drive and for customers on Elbridge Place. 

Harmony area: Temporary water treatment change

Beginning June 9, 2025, Toho Water Authority (Toho) will temporarily switch the disinfectant in your public water system from chloramines to free chlorine for routine maintenance of water quality in the distribution system. A letter was mailed to customers found in the documents section of this page. 

St. Cloud reclaimed irrigation interruption during non-watering hours

Due to dry weather and increased demand, Toho Water Authority (Toho) will be shutting off reclaimed irrigation services in the St. Cloud area during the non-watering hours of 10 a.m. to 4 p.m. This is necessary to build up the needed capacity at the facilities. 

When service resumes, customers should continue their assigned irrigation schedules. Please visit our Watering Days and Times section on tohowater.com for your schedule.

Narcoossee Road area temporary irrigation service outages

Toho Water Authority customers living in the Narcoossee Road area may experience temporary outages to their irrigation service over the coming weeks. When needed, irrigation service will be shut off to maintain pressure in the potable water system. To help reduce instances of service interruption, customers should follow their irrigation schedule.