Toho office closures, emergency response and storm preparation

Due to Hurricane Milton, Toho Water Authority (Toho) offices will be closed starting Wednesday, October 9 and will remain closed through at least Thursday, October 10 as part of its emergency operations phase. We have also temporarily suspended all service disconnections during our preparation and response to the storm.  Toho will continue to respond to water-related emergencies as long as conditions are safe to do so. Please see more information below.

Store tap water

As part of a hurricane plan, households should have enough water to last them and their pets at least three days.

  • Potable water: Tap water can be stored in clean containers with lids. This water can be used for drinking, cooking, brushing teeth and washing dishes. Households should have one gallon of potable water per person per day for at least three days. Consider freezing some containers or food storage bags to help keep food cold while providing water if needed.
  • Non-potable water: Your household will also need water for flushing toilets, bathing and any other way you use water that does not involve food preparation or ingestion. Fill up a bathtub (make sure the drain doesn’t leak), large container or clean trash can with tap water.

Help reduce flooding and infrastructure impacts  

Flooding in our communities impacts both roads and homes and can also strain wastewater collection systems, especially during power outages. Customers can help by doing the following:

  • Turn off irrigation systems
  • Reduce water use that goes to the sewer system (dishwashers, showers, clothes washers)
  • Wait to dispose of stored water until flooding has receded and power is restored

Advisories

If a boil water advisory is issued, customers will be notified by phone message, social media, Toho’s website and other communication tools. The advisories are posted this News & Alerts section and shared with local media outlets.