Sunbridge area precautionary boil water advisory

Thursday, July 24 - Toho Water Authority (Toho) has issued a precautionary boil water advisory for customers located in the Sunbridge area (see map below.) 

This is due to power outage at a water treatment plant. The precautionary boil water advisory will be in effect until lifted by Toho. 

Lifted: Wisconsin Avenue and 8th Street area precautionary boil water advisory

Sunday, July 20, 2025 - The precautionary boil water advisory has been lifted. Customers are no longer advised to boil their water prior to consumption. 

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Friday, July 18, 2025 - Toho Water Authority (Toho) is announcing a precautionary boil water advisory will be in effect for the following customers located on Wisconsin Avenue and 8th Street in St. Cloud: 

Sherwood Forest area facility maintenance

The water reclamation facility in the Sherwood Forest community area is undergoing a maintenance project on its premises. Area residents may experience odors during the project. The project is expected to be completed by Saturday, July 19. 

If you have any questions, please call our customer service at 407-944-5000 or email customerservice@tohowater.com.

Lifted: Simpson Road planned disruption of service & precautionary boil water advisory

Wednesday, July 23, 2025 - The precautionary boil water advisory has been lifted. Customers are no longer advised to boil their water prior to consumption. 

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Tuesday, July 22, 2025- Toho Water Authority (Toho) is announcing that the precautionary boil water advisory for customers located from 2500 - 2537 Ascot Court and 2601 - 2755 Simpson Road is still in effect.

The precautionary boil water advisory will be in effect until lifted by Toho. 

West Irlo Bronson Memorial Highway Area Flushing

Kissimmee, Florida — Toho Water Authority (Toho) will be conducting flushing activities in the West Irlo Bronson Memorial Highway area between Westside boulevard and the 429 Highway. This is to enhance water appearance, odor, taste and quality. 

The flushing activities will take place on Monday, July 7, and are expected to be completed by the end of the day. Schedules could vary due to weather and unforeseen circumstances. Additional locations may be added to the flushing area. 

Harmony area conclusion of temporary treatment change

Beginning Monday, July 7, 2025, Toho Water Authority (Toho) will return to using chloramines as the disinfectant used in the public water system serving the Harmony area. This process takes approximately 5 to 7 days concluding the routine maintenance of using free chlorine as a disinfectant in the distribution system.  A letter was mailed to area residents found in the documents section of this page. 

Toho offices to close in observance of Independence Day

Toho Water Authority’s (Toho) administrative office in Kissimmee and the Customer Service Center in St. Cloud will be closed Friday, July 4, in observance of Independence Day. 

Regular business hours will resume at 8 a.m. Monday, July 7.

Customers can always make payments, report emergencies and use other self-service features at www.tohowater.com or by using the 24-hour customer service line at 407-944-5000.
 

Toho offices closed for Memorial Day holiday

In observance of Memorial Day, Toho's Administrative Office in Kissimmee and our Customer Service Center in St. Cloud will be closed Monday, May 26. Regular business hours will resume 8 a.m. Tuesday, May 27. 

Customers can always make payments, report emergencies and use other self-service features on our website or by using the 24-hour customer service line at 407-944-5000.

West Donegan Avenue road closure

Toho Water Authority (Toho) is announcing the closure of West Donegan Avenue at the John Young Parkway intersection. This is due to a water line break in the area. A northbound lane on John Young Parkway is also closed to conduct the repairs safely (map). A timeframe for completion is yet to be determined. An update will be provided when more information becomes available. 

The Oaks road closures

Toho Water Authority (Toho) will be performing critical improvements to the sewer system in The Oaks Subdivision. These infrastructure upgrades are essential to maintaining reliable wastewater service in your community.

Construction is scheduled to begin the week of May 19 and is expected to be completed in approximately seven months along with area restoration. Schedules may change to weather and unforeseen circumstances.  Please see more details below.