1.31.25 - The precautionary boil water advisory has been lifted. Customers are no longer advised to boil their water prior to consumption.
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1.28.25 - Toho Water Authority (Toho) is announcing that a planned disruption of service will occur at 7 p.m. on Tuesday, January 28, for customers located at 2591 Simpson Road.
Beginning February 3, 2025, Toho Water (Toho) will temporarily switch the disinfectant in your public water system from chloramines to free chlorine for routine maintenance of water quality in the distribution system. The documents section on this page includes the notice mailed to customers.
1.26.25 - The precautionary boil water advisory has been lifted. Customers are no longer advised to boil their water prior to consumption.
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1.24.25 - A precautionary boil water advisory is in effect for customers located at 2031 Simpson Road.
This is due to a water line work in the area. The precautionary boil water advisory will be in effect until lifted by Toho.
1.19.25 - The advisory has been lifted. Customers are no longer advised to boil their water prior to consumption.
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1.18.25 - Once service is restored, a precautionary boil water advisory will be in effect for customers located at:
Toho Water Authority customers in the Tohoqua community may experience an interruption of reclaimed water service on their irrigation systems. This is due to area construction impacting services. Service is expected to be restored by Friday, January 24.
Toho's administrative office in Kissimmee and the Customer Service Center in St. Cloud will be closed Monday, January 20, 2025 in honor of Martin Luther King Jr. Day. Regular business hours will resume at 8 a.m. Tuesday, January 21, 2025.
Customers can always make payments, report emergencies and use other self-service features on this website or by using the 24-hour customer service line at 407-944-5000.
For the St. Cloud Water System, we recently failed to collect the drinking water samples for annual Lead and Copper testing within the required June through September timeframe in 2024. Although this is not an emergency, as our customers, you have a right to know what happened and what we did to correct this situation. A letter was mailed to customers which is attached to the documents section of this page.
Toho Water Authority will be conducting an emergency sewer line repair at the intersection of US 441 and Osceola Parkway starting tonight at 11 p.m. As part of this repair, work activities will be occurring at the area sewer lift stations in Buenaventura Lakes.
The repair is expected to be completed in 72 hours. Schedules may change due to weather and unforeseen circumstances.
TEMPORARY INCONVENIENCES
1.8.25 - The advisory has been lifted. Customers are no longer advised to boil their water prior to consumption.
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1.6.25 - Once service is restored, a precautionary boil water advisory will be in effect for the following customers:
1.6.25 - The advisory has been lifted. Customers are no longer advised to boil their water prior to consumption.
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1.4.25 - Toho Water Authority (Toho) is announcing that a precautionary boil water advisory has been issued for customers located in the following areas of Oakwood Drive (highlighted in blue on map below):
North side of Oakwood Drive
South side of Oakwood Drive
